Build-Log

Most API documentation problems are not writing problems. They are structure problems. Format problems. Consistency problems. The kind that compound quietly until a developer opens your docs at 11pm and cannot tell whether the endpoint they’re reading is current, deprecated, or simply documented differently from the one before it. I have spent twenty years watching this happen across financial platforms, compliance systems, and SaaS products. The documentation itself was often fine. The system holding it together was not. ...

Every technical writer I know has the same complicated relationship with AI documentation tools. You try one. It generates fast, fluent, confidently structured output. You read it and immediately know something is wrong, but it takes a minute to place exactly what. The audience is off. The doc type does not match what the source material actually supports. There are three paragraphs explaining a concept the target reader already knows, and no explanation of the thing they actually need. The tool wrote well. It just wrote the wrong thing. ...